Concert for Device Manufacturers

Maximize Factory Output
and Customer Satisfaction
device-manufacturing-concert-customer-sati

Concert augments existing SCADA factory automation with
the latest in Artificial Intelligence to improve operations.
When connected to products,Concert IoT gives field
support teams the insight they need to achieve maximum
customer satisfaction.

device-manufacturing-concert-customer-sati

Manufacturers of sophisticated equipment (e.g. vehicles, industrial machinery, HVAC, lifesciences and healthcare labs) are implementing IoT and building associated partner application Ecosystems to realize a number of business objectives

  • Providing customers with the operational insights needed to get highest ROI from their purchase
  • Providing best in class remote and onsite and spares support. Optimize spare parts inventory.
  • Providing Engineering and Product Management with data and insight to improve future iterations
  • Increasing stickiness by engaging partner app developers to create incremental value
  • Transforming Business Model: “X as a Service” as opposed to one-time CAPEX purchase by customer
Concert Layers

Concert IoT is a “low code” paradigm toolkit that greatly reduces the amount of SW developer effort required for equipment
manufacturers to realize their strategic vision for IoT. Concert IoT is offered in four “white-labeled” platform layers that may
be deployed independently depending on where you are in your “Internet of Things” evolution:

Rapid Application Framework
rapid-application

Does your relationship end at the sale of your device?
Deploy Concert’s Rapid Application Framework (RAF)
to get your multi-tenant with controlled access for
device owners ready in weeks.

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Insight Framework
insight-framework-1

Not generating predictive insight from sensor or field
support team data? Deploy the Concert Insight Framework
(IF) to predict and respond to failure conditions before they
occur. Add IF “Field Force” to arm your field support teams
with the information they need to resolve issues with a
minimum of “truck rolls”.

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Monetization Framework
monetization-framework

Want to Generate Revenue by commercializing your IoT
services and insight? Deploy Concert’s Monetization
Framework (MF) to expose services and data assets,
with device owner consent, to interested “data
consumers” and monetize consumption.

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